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Ethical Complaints
If you have an clinical issue with a CALPCC member, we suggest you submit a complaint to the Board of Behavioral Sciences.
People may have a complaint for a variety of reasons. Some of the most common reasons include:
► Treated unfairly or poorly;
► Been injured or harmed;
► Been misled or deceived;
► Been the victim of a crime or other wrongdoing;
► Been denied their rights or entitlements;
► Experienced discrimination or harassment;
► Received defective or poor-quality goods or services;
► Concerned about the safety or well-being of others.
The Board of Behavioral Sciences (BBS) is responsible for licensing and regulating mental health professionals in California. If you have a complaint about a licensed mental health professional, you can submit a complaint to the BBS.
To submit a complaint, you can:
File Online
The fastest way to file a complaint is to file it online through DCA BreEZe Online Services.
Mail a complaint form
You can also mail a complaint form to the BBS. The complaint form can be found on the BBS website.
Fax a complaint form
You can also fax a complaint form to the BBS. The fax number is (916) 574-7831.
The BBS will investigate your complaint and take appropriate action. If the BBS finds that the licensed mental health professional has violated the law or the BBS's regulations, the BBS may take disciplinary action, such as issuing a warning, revoking the license, or suspending the license.
When you submit a complaint, you will need to provide the following information:
Here are some additional tips for submitting a complaint to the bbs: