Last updated March 3, 2024

ACA Code of Ethics

All members agree to abide by the ACA Code of Ethics and to report any professional disciplinary matter within 60 days of occurrence. This includes any charge, complaint or conviction about a criminal, civil or state board matter.

Licensure Status And Changes

Members must notify CALPCC with any change in licensure status--preferably within 3 months, and definitely before renewing.

If your status has changed from prelicensed to licensed, please log in to submit a request to change your membership and select your new licensed level. Please allow 5 days for processing time. For more information on the process, please see our Membership Management FAQs.

Cancellation Policy

CALPCC has a no-refund policy on membership fees. We do not reimburse for any months remaining on your membership should you wish to cancel your membership early. 

Please note that our system automatically enrolls members in auto-renewal (see below), with the exception of Lifetime memberships. Members can disable this at any point up to 5 days before their renewal date. Please see section below.

Event registrations may be canceled in advance for a full or partial refund. Please see individual events for their cancellation terms.

Auto-renewal and how to cancel

When joining CALPCC with online payment, our system automatically enrolls members in auto-renewal (with the exception of Lifetime memberships). This means that the credit card provided during registration will be kept on file and automatically charged 1 year from members' join date. After renewals have processed, we do not provide refunds.  

We send out automated reminders prior to members' renewal dates. If members wish to update their credit card info, cancel auto-renewal, or cancel their memberships, we strongly encourage them to log in to manage membership options at least 5 days before their membership renewal date.

To cancel auto-renewal, the member has 2 options:

1) Cancelling membership: by visiting My Memberships and selecting the "Contact us to request membership cancellation" link. This cancels your membership as soon as it's processed.

2) Cancelling auto-renewal (but keeping your membership active until expiration): by logging in and requesting auto-renewal cancellation at any point up to 5 days before their renewal date.  

For more information, please see our Membership Management FAQs.

Note: If you do not cancel autorenewal prior to your renewal date and are experiencing extreme financial hardship, we may be able to provide a partial refund, minus processing fees. Please contact us to let us know your extenuating circumstances and a review team will consider your case.

Consent To Receive SMS Messages

As a condition of membership, CALPCC members consent, as a default, to receive SMS messages (including text messages), and telephone calls--including prerecorded and artificial voice and autodialed--from us or anyone communicating on our behalf at the specific number(s) you have provided to us, with service-related information, questions about your use of the Services, and/or Even Account and marketing information. Member consent may be changed at any time by replying STOP to any message or logging into your member account and changing your preferences. 

As a member, you certify, warrant, and represent that the telephone number you have provided to us is your contact number and not someone else's. You represent that you are permitted to receive calls and text messages at the telephone number you have provided to us. You agree to promptly alert us whenever you stop using a telephone number. Standard message and data rates may apply to all SMS messages (including text messages).

We may modify or terminate our SMS messaging services from time to time, for any reason, and without notice, including the right to terminate SMS messaging with or without notice, without liability to you.