All members agree to abide by the ACA Code of Ethics and to report any professional disciplinary matter within 60 days of occurrence. This includes any charge, complaint or conviction about a criminal, civil or state board matter.
Members must notify CALPCC with any change in licensure status--preferably within 3 months, and definitely before renewing.
If your status has changed from prelicensed to licensed:
CALPCC has a no-refund policy on membership fees. We do not reimburse for any months remaining on your membership should you wish to cancel your membership early.
Please note that our system automatically enrolls members in auto-renewal (see below). Members can disable this from their own accounts at any time prior to their scheduled renewal date.
Event registrations may be canceled in advance for a full or partial refund. Please see individual events for their cancellation terms.
When joining CALPCC with online payment, our system automatically enrolls members in auto-renewal. This means that the credit card provided during registration will be kept on file and automatically charged 1 year from members' join date.
We send out automated reminders prior to members' renewal dates. If members wish to update their credit card info or to let their memberships expire, we strongly encourage them to log in and edit or (if desired) remove "payment method" from their account page prior to their renewal date. Once a payment method has been removed without a new card added, auto-renewal has been successfully canceled. Please let us know if you would like any assistance.
After renewals have processed, we do not provide refunds.
Note: If you do not cancel autorenewal prior to your renewal date and are experiencing extreme financial hardship, we may be able to provide a partial refund, minus processing fees. Please contact us to let us know your extenuating circumstances and a review team will consider your case.